Terms of Service

1. Who we are

Deskcraft is operated by Íñigo Bohigues (Spain). Contact: deskcraftbanking@gmail.com. References to “Deskcraft”, “we” or “us” mean the operator of the service at deskcraftprep.com and any successor domain.

2. The service

Deskcraft provides interview and skills training for finance careers: question drills, voice mock interviews, model-building exercises, deal simulations, AI-generated feedback and a readiness score. The service is a training tool: it does not provide financial, legal or career advice, and it is not affiliated with, or endorsed by, any bank, fund or employer mentioned in training materials.

3. Accounts

You need an account to use the platform. You must provide accurate information, keep your credentials secure, and be at least 16 years old. Accounts are personal: sharing an account or reselling access is not permitted and may lead to suspension.

4. Subscriptions and billing

Access requires a paid subscription (Starter, Pro or Elite), billed monthly in euros through our payment provider, Stripe. Prices are shown before you pay; taxes may be added where applicable. Your subscription renews automatically each month until you cancel; you can cancel at any time, and access continues until the end of the paid period.

We may change prices with at least 30 days' notice; changes apply from your next renewal. If a payment fails, we may suspend access until it is resolved.

5. Right of withdrawal (EU)

If you are an EU consumer you have a statutory 14-day right of withdrawal. By starting your subscription you request immediate access to digital content; if you withdraw within 14 days, we may deduct an amount proportional to the service already used. To withdraw, email deskcraftbanking@gmail.com from your account address.

6. Acceptable use

You may not: copy, scrape or redistribute the question bank, cases or feedback; use the service to build a competing product; attempt to bypass subscription gating or probe the platform's security; or use it for any unlawful purpose. We may suspend or terminate accounts that breach these rules.

7. Intellectual property

All platform content — questions, reference answers, cases, rubrics, scores, software and branding — belongs to Deskcraft or its licensors. Your subscription grants a personal, non-transferable licence to use it for your own preparation. Content you submit (answers, memos, CV text) remains yours; you grant us a licence to process it to provide the service.

8. AI-generated feedback

Grading, feedback, transcripts and generated content are produced by artificial-intelligence models. They are designed to be demanding and realistic but may contain errors and are provided “as is”. A readiness score is an estimate, not a promise: Deskcraft does not guarantee interviews, offers or employment outcomes.

9. Availability and changes

We aim for high availability but do not guarantee uninterrupted service. We may modify, add or remove features to improve the platform. If we discontinue the service entirely, we will give reasonable notice and refund any unused portion of prepaid periods.

10. Liability

To the extent permitted by law, our total liability for any claims arising from the service is limited to the amounts you paid in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including under mandatory consumer-protection rules.

11. Termination

You may delete your account at any time. We may terminate or suspend accounts for breach of these terms. Sections that by nature survive (intellectual property, liability, governing law) survive termination.

12. Governing law

These terms are governed by Spanish law. If you are a consumer, you also benefit from any mandatory protections of the law of your country of residence, and disputes may be brought before the courts of your residence.

13. Changes to these terms

We may update these terms; material changes will be notified in the app or by email at least 15 days in advance. Continued use after the effective date constitutes acceptance.